At Casabella Rental Scooter, we are committed to protecting your privacy. This Privacy Policy details how we collect, store, and utilize the personal information you share with us during your vehicle rental process.

1. Information We Collect

To provide you with a rental vehicle, we collect: (1) Your full name, contact number, and email address; (2) Copies of your driving license, national identity cards, or passport; (3) Hotel location or pick-up address details; (4) Transaction and payment history details.

2. How We Use Your Information

We use your information exclusively to: (1) Process your booking and deliver the vehicle to your location; (2) Verify your identity and driving eligibility under Indian traffic laws; (3) Coordinate customer support, emergency breakdowns, or roadside assistance; (4) Collect outstanding payments or handle traffic violation claims.

3. Information Protection & Sharing

Your documents and contact details are stored securely. We do not sell, rent, or trade your personal information to third parties. We may share details only with law enforcement authorities in the event of traffic violations, accidents, or theft investigations, as required by legal mandates.

4. Your Rights

You have the right to request deletion or correction of your personal contact records after your rental agreement is terminated and all accounts are settled. If you have any concerns regarding your data, please email us at info@bikerentalalleppey.com.